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| Keywords: 29 September 2015 Customer Relations Team City of Melbourne GPO Box 1603 Melbourne VIC 3001 CitiPower Locked Bag 14090 Melbourne 8001 Attention: Chief Executive Officer Fallen Park Lamp is a Safety Hazard Dear Sir/Madam I hope this letter finds you well. I was shocked to discover the faulty park lamp hanging precariously by a wire at Fawkner Park, South Yarra, Melbourne, VIC, Australia – “COM0590” ID number on sticker on lamp (see photo enclosed). Opposite 499 St Kilda rd. I am disappointed to see Parks Victoria - customer service officer choosing the path of least effort to redirect the problem to other agencies instead of forwarding the tweet directly to the right agency and CC me (see photo enclosed). Now I have to write this letter and yet unsure if the safety hazard would be fixed ASAP. Please note that I had also sent a copy of this letter to City of Melbourne council and CitiPower. If this is outside your jurisdiction, please forward this letter to the right party. 5 mins of your time to delegate middle management to take action on this is insignificant compared to your reputation damage and lives of people that would be killed by the fallen lamp head. retail melbourne australia | ||||
