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| Keywords: I wish you well. I had completed printing from the self service photo printing machine (QV Mall outlet) but was dismayed to see the long queue towards the cashier (see photo). Doing some quick thinking, i went to the cashier downstairs to make my payment and was astonished to had discovered that the staff was not serving anyone and seemed rather free (see photo). I was wondering in terms of service excellence and to avoid customer dissatisfaction, would it be possible for the cashier at the printing section to periodically direct customers who are making payment only (not collecting any printing) to go to the cashier downstairs? Signages would be helpful but it cost money and people might not see or pay attention to the signage. Additionally the photo printer might be lacking a photo collecting tray as the printer spit out the photo in a disorganised fashion. I was hoping that QV Mall outlet could provide envelopes for printed photos at the self service section akin to the Prahran Branch. On a separate note, i like to enquire the cost of purchasing a Kodak Photo Printer 6850 machine, photo paper and ink refills. Please kindly help to advise on this. retail melbourne australia | ||||
