MAKE A MEME View Large Image John Durkan Chief Executive Officer of COLES IMAGINE CONVERTING IDLE CHECKOUT MACHINE SPACE INTO PRODUCT SHELVING SPACE OR SELF SERVE CHECKOUT MACHINES Dear Mr. Durkan Problem: Inefficient allocation of cashiers with redundant and idle ...
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Keywords: retail technology transportation signs food and drinks foodanddrinks to organise toorganise WESFARMERS LIMITED 11TH FLOOR, WESFARMERS HOUSE 40 THE ESPLANADE PERTH 6000 WESTERN AUSTRALIA Attention: Mr. John Durkan Chief Executive Officer of COLES IMAGINE CONVERTING IDLE CHECKOUT MACHINE SPACE INTO PRODUCT SHELVING SPACE OR SELF SERVE CHECKOUT MACHINES Dear Mr. Durkan Problem: Inefficient allocation of cashiers with redundant and idle checkout machines (need to be manned by cashiers) that could be turned into product shelves or additional self- service checkout machines that could generate profit and max your salary increment. In some supermarkets, there are cashier checkout machines left idle due to manpower issues or idle cashiers standing around doing nothing when there are long queues at the self service checkout machines. Proposal: Combine space for self-service checkout machines and space for cashiers manned checkout machines into a single space. If a shopper comes to self service checkout machines; after bagging, place bags with paid item back into shopping trolley to eliminate table space. This synergy and flexibility significantly shorten queue times; convert idle cashiers into manpower that add value to the brand. In a nut shell, even if you need a cashier to process the payment and bag the items, does the cashier really need to stand behind a table counter? Would you not wish that the idle checkout machines could have the flexibility to be rotated around to be turned into self service machines when needed and according to the amount of manpower available for the shift? WESFARMERS LIMITED 11TH FLOOR, WESFARMERS HOUSE 40 THE ESPLANADE PERTH 6000 WESTERN AUSTRALIA Attention: Mr. John Durkan Chief Executive Officer of COLES IMAGINE CONVERTING IDLE CHECKOUT MACHINE SPACE INTO PRODUCT SHELVING SPACE OR SELF SERVE CHECKOUT MACHINES Dear Mr. Durkan Problem: Inefficient allocation of cashiers with redundant and idle checkout machines (need to be manned by cashiers) that could be turned into product shelves or additional self- service checkout machines that could generate profit and max your salary increment. In some supermarkets, there are cashier checkout machines left idle due to manpower issues or idle cashiers standing around doing nothing when there are long queues at the self service checkout machines. Proposal: Combine space for self-service checkout machines and space for cashiers manned checkout machines into a single space. If a shopper comes to self service checkout machines; after bagging, place bags with paid item back into shopping trolley to eliminate table space. This synergy and flexibility significantly shorten queue times; convert idle cashiers into manpower that add value to the brand. In a nut shell, even if you need a cashier to process the payment and bag the items, does the cashier really need to stand behind a table counter? Would you not wish that the idle checkout machines could have the flexibility to be rotated around to be turned into self service machines when needed and according to the amount of manpower available for the shift?
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